PowerXL Home Link
PowerXL Logo Blue (SVG)

TO ORDER BY PHONE:

1-800-604-6909

PowerXL Logo Blue (SVG)

TO ORDER BY PHONE:

1-800-604-6909

FAQ's

Can I prepare foods other than fried dishes with my appliance?
You can prepare a variety of dishes, including steaks, chops, burgers, and baked goods. See the recipe book.


Is the appliance good for making or reheating soups and sauces?
Never cook or reheat liquids in the appliance.


Is it possible to shut off the appliance at any time?
Yes. Press the Power Button once or remove the Basket.


What do I do if the appliance shuts off while cooking?
As a safety feature, the appliance has an Auto Shut-Off device that prevents damage from overheating. Remove the Fry Basket and set it on a heat-resistant surface. Unplug the Power Cord from the outlet. Allow the appliance to cool down. Once cool, plug the Power Cord into the outlet. Restart by pressing the Power Button.


Can I check the food during the cooking process?
You can see your food through the Skylight window on top of the appliance. You can also remove the Fry Basket at any time while cooking is in progress. During this time, you can shake the contents in the Fry Basket if needed to ensure even cooking.


Is the appliance dishwasher safe?
Only the Fry Tray is dishwasher safe. The appliance itself, which contains the heating coil and electronics, should never be submerged in liquid of any kind or cleaned with anything more than a warm, moist cloth or nonabrasive sponge with a small amount of mild detergent.


What happens if the appliance still does not work after I have tried all the troubleshooting suggestions?
Never attempt a home repair. Contact customer service and follow the procedures set forth by the guarantee. Failure to do so could render your warranty null and void.